Above and Beyond
Rebel Fish respects and admires Jessica Strickalnd (http://www.jessicastrickland.com). Here are some things she suggests you do to take your business to the next level:
Small things that I love to do and have changed my “perceived” value….
1. Take them to dinner for your first meeting
2. Send a personalized thank you for booking…include a gift certificate for their favorite restaurant.
3. Send a gift off of their registry…as a thanks and looking forward to your wedding fun thing! Very personal…love this one!
4. Always be prepared! I have sewn/cut/pinned/destained dresses, fed kids, pinned on buttons, sprayed hair, bobbypinned updo’s, pinned on boutineers, gotten coffee, picked up flowers, picked up people, bussled a million dresses, etc, etc, etc…..(just as you all have!)and none of that is in my job description..it just simply shows that I care because I truly do!
5. Bring a small (flexible) cooler of water & snacks(well, in the spring & summer) to every wedding & engagement shoot. I can’t tell you how many couples have come to the car, after a shoot in the summer….sweating and miserable…and I hand them both cold bottles of water and a bag of chex mix or whatever…and they get soo excited. (although it does sort of make me feel like a mom!) ha!
6. Blog every wedding and shoot that you can. Share your candid thoughts and emotions about the couple in your blog post. This alone has completely changed by business. People are soo touched by it…I can’t even tell you. I think it’s just soo important.
7. Constantly work to have GREAT work! Only really GREAT work consitutes pricing upwords of 8K in my opinion….so always be working to be a better photographer so that you can justify high prices. Bad work with high pricing is bad for the industry, the photographer, the clients, etc! Stay inspired! Do an inspire session before each wedding, get fresh ideas, challenge yourself to 10 new things each time! Sounds cheesy, but is sincerely has completely changed my work over time and TOTALLY allowed me to charge MORE! I still do it, to this day, before each wedding…and have for the over 300 weddings I have shot! I never miss it!
8. Do things because you can. Throw in an extra album page or two if you know they would love it. Do an extra 5×5 book of 20 images in the favorites folder on Pictage…as a 1 year anniversary gift. Re-release their event to them on Pictage…after it expires….just to be thoughtful! (and watch more orders come in!) Such small things…but really….huge!
Ultimately, I think when people genuinely feel like you have gone above and beyond for them and you truly care….then they just don’t look at you with a pricetag, anymore. It’s beyond that. Your value is just soo much greater for simply caring.





