Clean up that addy-book!

Posted on August 25th, 2007 in Business, Digital, Workflow by Rebel Fish

This post, from 43 Folders, made some simple sense to Rebel Fish…

Purging info-poor entries from Address Book
You may share my Address Book pollution problem — having too many orphaned names that got scribbled on a PDA or were manually added but never fleshed out (like: 10 years ago!).

Here’s a really stupidly useful Smart Group for Address Book that helps identify entries without any real information attached to them.

Seem too obvious? Maybe. But it helped me kill eighty-two entries yesterday that might have sat around for another ten years if I hadn’t made it. Yay, obviousness.

More on Branding

Posted on August 19th, 2007 in Business, Marketing by Rebel Fish

We talked about picking a hill and claiming it. Here’s Seth Godin’s take on the same concept (Rebel Fish thanks Rachel from LaCour for this heads-up!):

The opposite

The opposite of up is down.
The opposite of in is out.

Those two are easy. They are one-dimensional.

The opposite of Steve Jobs is Bill Gates.

Sort of. That’s because Bill and Steve have a lot in common (outsize personalities, many Google matches, successful tech companies). But it’s useful to consider them as opposites because we learn a lot about their approaches, personalities, and yes, brands, by looking at the inverse.

The opposite of Starbucks is Dunkin Donuts.

Not an independent coffee shop, and not coffee at home.

On the other hand, the opposite of Dunkin Donuts is not Starbucks. The opposite is ‘not having coffee out.’

That’s because when someone considers getting their morning coffee, the choice is usually home or Dunkin. That person doesn’t have Starbucks as part of their choice set. Defining your brand in this way makes it easier to ignore the irrelevant competition and easier to figure out what you are (and aren’t).

Bill Clinton and John Edwards aren’t the opposite of Rush Limbaugh. Al Franken is.

The Blackberry isn’t the opposite of the iPhone. A plain jane Motorola phone is. Apple understands this. Blackberry doesn’t seem to.

The opposite of the Food Network is hours spent poring over cookbooks at a local independent bookstore. Or perhaps it’s Good Housekeeping magazine. Or Gourmet…

One of the hardest things to do is invent a brand with no opposite. You don’t have an anchor to play against.

Does your team agree on who your opposite is?